The priority for the department responsible for planning and monitoring operations is to maintain a balance between the highest quality level of services and the…Read more ›
Read moreThe priority for the department responsible for planning and monitoring operations is to maintain a balance between the highest quality level of services and the…Read more ›
Read moreDark ages Despite the widespread use of technology to make our everyday lives easier, many back-office tasks are still reliant on archaic manual methods. Some…Read more ›
Read moreIn the back offices of banks and asset managers around the world, there are multiple functional entities and processes, which in time, have grown separately…Read more ›
Read moreMachines will be performing more than half of work tasks by 2025, says World Economic Forum. More than half of the world’s workforce will need…Read more ›
Read moreBack-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›
Read moreRobotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›
Read moreWork allocation can be automated! With a right system in place you can do even more. You will not only automate the work allocation but…Read more ›
Read moreTechnology has already driven blue-collar workers into the underclass. Professionals may be next. Strange though it may sound, there was a time when manufacturing work…Read more ›
Read moreThe terminology around workflow and workforce management can be confusing, and vendors don’t make this any easier. There are several differences between both the product…Read more ›
Read moreThe FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›
Read moreBusiness leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›
Read moreThe OPX team are exhibiting at next week’s Customer Strategy and Planning 2018 Conference, Harrogate, 23-24 April. If you are looking for a functional, cost-effective…Read more ›
Read moreOur team at Corporate Modelling would like to share the findings of the Global State of Operational Excellence report. We understand that speed and the ability…Read more ›
Read moreA high volume industry With the government’s commitment to affordable housing, and stamp duty relief for first time buyers, the mortgage industry continues to be…Read more ›
Read moreSinging the praises of our award-winning products is one thing, but when we can actually demonstrate HOW they have driven operation excellence for our clients…Read more ›
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