OPX is an innovative digital operations transformation software suite specifically developed to transform back office operations and streamline the integration with front office processes.
OPX is proven to increase productivity and utilisation, reduce costs, cycle times and complaints while improving quality and customer service. Use the links below to find out more about OPX and how it can help your organisation.View intro video
- Core Modules
- Additional Modules
Award Winning Software
In conjunction with HCL IBS, and Admin Re OPX, our digital transformation solution won the WfMC award for excellence in BPM and workflow for two successive years.
OPX has the distinct advantage over other back office workforce optimisation solutions by including a Robotic Process Automation (RPA) module designed specifically to automate high volume transactional processes.Read more
The OPX Complaints Processing module was initially developed during the start of the UK PPI mis-selling expose in 2007. Driven by a need to comply with new regulations demanding timescales for opening, acknowledging, reporting and settling cases the module was quickly adopted by OPX customers.Read more
The OPX Planning and Scheduling module is an integrated part of the OPX suite capturing and planning for individual, team or departmental activity saving the cost and complexity of maintaining and integrating third-party applications.Read more
Latest Blog Posts
January 6, 2020
Do you know how long your back office processes are taking? And do you have limited visibility of what your… Read More
June 17, 2019
Ethical conduct has become a high priority in financial services. Following a series of high profile scandals ranging from the… Read More
March 5, 2019
We’re reading a lot about the benefits of blending the front and back office, but it’s still a fairly new… Read More