Digital Operations

Transformation

OPX is proven to increase productivity and utilisation, reduce costs, cycle times and complaints while improving quality and customer service.

Introducing OPX

OPX is an innovative digital operations transformation software suite specifically developed to transform back office operations and streamline the integration with front office processes.

Highly modular and quick to implement, OPX supports the end-to-end processes from the digital capture of incoming work, back office workforce optimisation, smart work allocation, robotic process automation (RPA) to the automated output of digital customer communications.

OPX is proven to:
  • increase productivity
  • increase utilisation
  • reduce costs
  • reduce cycle times
  • reduce complaints
  • improve quality
  • improve customer service
Latest tweet

A holistic view of back office operations - Management, challenges and operational insight #backofficeoperations
https://t.co/7Ub0PGutg9

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Latest blog post
Coming up against teething issues when blending your front and back office?

March 5, 2019

We’re reading a lot about the benefits of blending the front and back office, but it’s still a fairly new… Read More

Why use OPX

Here are just a few of the reasons our customers use OPX…

Case Studies

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Awards

Award Winning Software

In conjunction with HCL IBS, and Admin Re OPX, our digital transformation solution won the WfMC award for excellence in BPM and workflow for two successive years.

Latest Blog Posts

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