A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›
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A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›
Read moreIn the back offices of banks and asset managers around the world, there are multiple functional entities and processes, which in time, have grown separately…Read more ›
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Machines will be performing more than half of work tasks by 2025, says World Economic Forum. More than half of the world’s workforce will need…Read more ›
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Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›
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Customer experience, AI and machine learning are at the heart of the future of money. This summer, Florida-based BrightStar Credit Union is set to release a revamped,…Read more ›
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Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›
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The new chief information officer’s job description is transformative. An organisation’s approach to technology, or a failure to embrace and exploit it innovatively, has very…Read more ›
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Work allocation can be automated! With a right system in place you can do even more. You will not only automate the work allocation but…Read more ›
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Digital transformation promises more revenue, a better customer experience and a new level of productivity never seen before! Businesses are racing to take advantage of…Read more ›
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Large enterprises can no longer rely on spreadsheets to run the finance function. Find out the drivers behind the transformation, and how CFOs can use…Read more ›
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The terminology around workflow and workforce management can be confusing, and vendors don’t make this any easier. There are several differences between both the product…Read more ›
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Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›
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The OPX team are exhibiting at next week’s Customer Strategy and Planning 2018 Conference, Harrogate, 23-24 April. If you are looking for a functional, cost-effective…Read more ›
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Our team at Corporate Modelling would like to share the findings of the Global State of Operational Excellence report. We understand that speed and the ability…Read more ›
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A high volume industry With the government’s commitment to affordable housing, and stamp duty relief for first time buyers, the mortgage industry continues to be…Read more ›
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