A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›
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A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›
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Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›
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Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›
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Work allocation can be automated! With a right system in place you can do even more. You will not only automate the work allocation but…Read more ›
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Technology has already driven blue-collar workers into the underclass. Professionals may be next. Strange though it may sound, there was a time when manufacturing work…Read more ›
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Fujitsu reckons finance is ahead of the industry pack when it comes to digital transformation and three use cases back up the point. It’s the…Read more ›
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The terminology around workflow and workforce management can be confusing, and vendors don’t make this any easier. There are several differences between both the product…Read more ›
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The FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›
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Our team at Corporate Modelling would like to share the findings of the Global State of Operational Excellence report. We understand that speed and the ability…Read more ›
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The idea of creating an artificial being, either in the form of a machine, an android or a simulator, has been with us since the…Read more ›
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We recently attended the Customer Strategy and Planning Conference 2017 in association with the Forum. We were delighted to play host to two extremely informative…Read more ›
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We are pleased to announce that we will be attending the Customer Strategy and Planning Conference 2017 conference on 24th and 25th April in Harrogate….Read more ›
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The latest report from think tank Reform highlights that current Governmental operating systems offering public services are failing because they’re built around archaic, hierarchical structures…Read more ›
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There are numerous benefits to flexible working hours and staff working from home – from a reduction in operating costs to increased workforce productivity. Statistics…Read more ›
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Recruiting a strong and reliable workforce can be a challenge for managers, but keeping that workforce engaged presents a whole new set of challenges that,…Read more ›
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