Latest Posts

embracing digital

What’s stopping enterprises from embracing digital?

Dark ages Despite the widespread use of technology to make our everyday lives easier, many back-office tasks are still reliant on archaic manual methods. Some…Read more ›

Read more
automation

Organisations are only scratching the surface of automation, says study

A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›

Read more
A holistic view of back office operations

A holistic view of back-office operations

Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›

Read more
How to reduce complaints through the use of robotics

How to reduce complaints through the use of robotics?

Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›

Read more
back office integration

Calls for better links between platforms and back-office tools grow

A lack of integration between back-office systems, platforms and digital tools is preventing advisers from making full use of technology, research from Platforum and Origo…Read more ›

Read more
world cup

Struggling to manage your workforce around the World Cup football matches?

The FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›

Read more

Digital operations are about people too!

Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›

Read more
Customer Strategy and Planning

Visit Corporate Modelling at the Harrogate Customer Strategy and Planning 2018 Conference

The OPX team are exhibiting at next week’s Customer Strategy and Planning 2018 Conference, Harrogate, 23-24 April. If you are looking for a functional, cost-effective…Read more ›

Read more

Want to see more?

Request a demo