What is failure demand? It’s relatively simple; it’s the demand caused by failing to deliver the right service to customers which match their expectations. I’m…Read more ›
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What is failure demand? It’s relatively simple; it’s the demand caused by failing to deliver the right service to customers which match their expectations. I’m…Read more ›
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Selecting suitable customer service strategy and monitoring its effectiveness is crucial in order to provide a satisfactory customer experience. Performance management is a continuous process…Read more ›
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Dark ages Despite the widespread use of technology to make our everyday lives easier, many back-office tasks are still reliant on archaic manual methods. Some…Read more ›
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Machines will be performing more than half of work tasks by 2025, says World Economic Forum. More than half of the world’s workforce will need…Read more ›
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The digital transformation goes beyond normal organisational evolution. In fact, it resembles more of an evolutionary breakthrough! In 2017 Greg Deffenbaugh drew a comparison between…Read more ›
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The FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›
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The idea of creating an artificial being, either in the form of a machine, an android or a simulator, has been with us since the…Read more ›
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Motivation Nurturing your staff takes time, money and effort but the rewards achieved can be the key to an engaged workforce, employee loyalty and business…Read more ›
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From the team meeting to the board room, Productivity (or lack of) in the workplace never fails to spark debate and the latest studies show…Read more ›
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Who we are and what do we do? Corporate Modelling was founded by Graham Twaddle, Chairman and Chief Architect. Since the formation of the company…Read more ›
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Tomorrow we host our bi-annual, OPX User Group Feedback Session at the Gherkin. We welcome the likes of the Student Loans Company, HCL and Admin…Read more ›
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We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
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We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
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We can help you to improve your back-office processes and increase your employees’ productivity. You can arrange a free consultation with our process improvement expert, during which we will help you to identify the bottlenecks of your operations and suggest new ways to unblock them.
For more information about OPX, contact us here.