Latest Posts

Easing legacy bottlenecks: automating the back office

In the back offices of banks and asset managers around the world, there are multiple functional entities and processes, which in time, have grown separately…Read more ›

Read more
Global workforce

More than half of global workforce will need new skills by 2022

Machines will be performing more than half of work tasks by 2025, says World Economic Forum. More than half of the world’s workforce will need…Read more ›

Read more
A holistic view of back office operations

A holistic view of back-office operations

Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›

Read more
How to reduce complaints through the use of robotics

How to reduce complaints through the use of robotics?

Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›

Read more
business-first

Successful digital transformation: Business-first or technology-first approach?

The digital transformation goes beyond normal organisational evolution. In fact, it resembles more of an evolutionary breakthrough! In 2017 Greg Deffenbaugh drew a comparison between…Read more ›

Read more

Want to see more?

Request a demo