OPX Applications

• OPX User App

  With its innovative ‘Get Next’ software, the OPX App automatically allocates the most suitable case or selection of cases for an individual worker in real time, taking into account not just the work queues that they are assigned to, but also their unique skill set.
  OPX User App

• OPX Team Leader Console

  Put your Team Leaders in the driving seat with complete control over Workforce & Workflow operations. Give Senior Management complete visibility, with the ability to oversee operations and re-align SLAs and edit processes as required using our easy-to-configure system.
  OPX Team Leader Console