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A holistic view of back office operations

A holistic view of back-office operations

Back-office operations is key to every organization What are the insights from back-office operations? Back-office departments are often the unsung heroes of the business and…Read more ›

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How to reduce complaints through the use of robotics

How to reduce complaints through the use of robotics?

Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›

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world cup

Struggling to manage your workforce around the World Cup football matches?

The FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›

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Digital operations are about people too!

Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›

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