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back office digital transformation

Back Office Digital Transformation – why a ‘one stop shop’ solution is the answer

With so much emphasis now being placed upon the customer experience, many enhancements have been made to transform the ways in which customers interact with…Read more ›

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emerging technology

Is it time the public sector embraced emerging technology?

The latest report from think tank Reform highlights that current Governmental operating systems offering public services are failing because they’re built around archaic, hierarchical structures…Read more ›

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business process outsourcing

What can the Public Sector learn from Business Process Outsourcing companies

Government back office mergers are a controversial but hot topic right now. There is also skepticism over how exactly it will work effectively. So, how…Read more ›

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