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embracing digital

What’s stopping enterprises from embracing digital?

Dark ages Despite the widespread use of technology to make our everyday lives easier, many back-office tasks are still reliant on archaic manual methods. Some…Read more ›

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automation

Organisations are only scratching the surface of automation, says study

A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›

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Easing legacy bottlenecks: automating the back office

In the back offices of banks and asset managers around the world, there are multiple functional entities and processes, which in time, have grown separately…Read more ›

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Global workforce

More than half of global workforce will need new skills by 2022

Machines will be performing more than half of work tasks by 2025, says World Economic Forum. More than half of the world’s workforce will need…Read more ›

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How to reduce complaints through the use of robotics

How to reduce complaints through the use of robotics?

Robotics Process Automation, in regard to complaints, is mostly focused around using robotics to automate elements of the complaints’ management process. Whilst there are undisputable…Read more ›

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business-first

Successful digital transformation: Business-first or technology-first approach?

The digital transformation goes beyond normal organisational evolution. In fact, it resembles more of an evolutionary breakthrough! In 2017 Greg Deffenbaugh drew a comparison between…Read more ›

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world cup

Struggling to manage your workforce around the World Cup football matches?

The FIFA World Cup in Russia is well and truly underway! As much as we all love football, it can have a negative effect on…Read more ›

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Digital operations are about people too!

Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›

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Customer Strategy and Planning

Visit Corporate Modelling at the Harrogate Customer Strategy and Planning 2018 Conference

The OPX team are exhibiting at next week’s Customer Strategy and Planning 2018 Conference, Harrogate, 23-24 April. If you are looking for a functional, cost-effective…Read more ›

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