Archive: business process optimisation
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What’s stopping enterprises from embracing digital?
Posted on October 18, 2018
Dark ages Despite the widespread use of technology to make our everyday lives easier, many back-office tasks are still reliant… Read More
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A holistic view of back office operations
Posted on September 11, 2018
Back-office processing key to every organization Back office departments are often the unsung heroes of the business and rarely get… Read More
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Successful digital transformation: Business-first or technology-first approach?
Posted on August 8, 2018
The digital transformation goes beyond normal organisational evolution. In fact, it resembles more of an evolutionary breakthrough! In 2017 Greg… Read More
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Automation or Augmentation? The digital transformation of operations
Posted on February 15, 2018
Thanks to a huge rise in the demand for automation, robotics has quickly established a place in today’s society and… Read More
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Customer Strategy and Planning Conference 2017
Posted on March 30, 2017
We are pleased to announce that we will be attending the Customer Strategy and Planning Conference 2017 conference on 24th… Read More
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What can the Public Sector learn from Business Process Outsourcing companies
Posted on March 9, 2017
Government back office mergers are a controversial but hot topic right now. There is also skepticism over how exactly it… Read More