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automation

Organisations are only scratching the surface of automation, says study

A new report suggests organisations are missing a massive opportunity in automation by focusing on operational benefits over top-line growth. Capgemini’s Research Institute’s latest report…Read more ›

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Easing legacy bottlenecks: automating the back office

In the back offices of banks and asset managers around the world, there are multiple functional entities and processes, which in time, have grown separately…Read more ›

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Global workforce

More than half of global workforce will need new skills by 2022

Machines will be performing more than half of work tasks by 2025, says World Economic Forum. More than half of the world’s workforce will need…Read more ›

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back office integration

Calls for better links between platforms and back-office tools grow

A lack of integration between back-office systems, platforms and digital tools is preventing advisers from making full use of technology, research from Platforum and Origo…Read more ›

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Digital operations are about people too!

Business leaders should consider and assess the impact of robotic process automation (RPA) and its potential to revolutionise traditionally manual processes. RPA involves the use…Read more ›

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Customer Strategy and Planning

Visit Corporate Modelling at the Harrogate Customer Strategy and Planning 2018 Conference

The OPX team are exhibiting at next week’s Customer Strategy and Planning 2018 Conference, Harrogate, 23-24 April. If you are looking for a functional, cost-effective…Read more ›

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back office digital transformation

Back Office Digital Transformation – why a ‘one stop shop’ solution is the answer

With so much emphasis now being placed upon the customer experience, many enhancements have been made to transform the ways in which customers interact with…Read more ›

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