Drive unmatched results with our award-winning back-office optimisation software. Our innovative Operational Insight solution is adaptable across a wide range of industry needs, including:
OPX helps organisations in the insurance and banking sectors ensure optimum operations performance and compliance.
OPX helps government departments implement change, improve SLAs, and deliver against agreed outcomes.
OPX enables BPOs to provide innovative, cost-effective solutions with sustainable benefits to their clients and their clients’ customers.
OPX helps utility companies improve customer service, reduce costs, and process complaints efficiently.
Winner of the Forum Partnership Award 2024 with SLC, this recognition is a true testament to the power of innovation and exceptional collaboration.
29% boost in transactions per FTE in 12 months, plus a 62% drop in breach volumes—achieving exceptional efficiency and compliance.
Principality used OPX to enable contact centre staff to handle back-office tasks, cutting costs by 24% and increasing productivity.
With OPX, HCL cut complaints by 70% and reduced offshore rework, setting new standards for operational excellence.
Once our experts understand your business and workforce needs, we can have OPX up and running in as little as six weeks.
Use our bespoke ROI Calculator to find out the difference OPX could make in your organisation today.