News & Insights

The latest workforce optimisation updates from CMS.

FS Maven Equity Finance invests £750,000 in award-winning workforce management system.

This investment will allow us to make significant enhancements to the OPX platform, expanding its capabilities and integrating cutting-edge AI functionality.

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Our Latest News & Insights

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Capacity Planning Reimagined: How OCP Builds Smarter, Stronger Teams

Planning managers today face an impossible task: align ever-changing workloads with the right mix of skills, availability, and time—all while juggling tight deadlines and customer expectations.

Revolutionising Operations with Scriptflow: The Business Wizard Skills Multiplier from OPX.

organisations often struggle to make the most of their Subject Matter Experts (SMEs)—especially during periods of high volume or seasonal spikes.

The 2025 National Insurance Hike: A Cost Crisis for UK Businesses

Change is on the horizon for UK businesses. From April 2025, a National Insurance Contribution (NIC) increase will take effect, raising employer costs and reshaping workforce strategies.

Two Teams, One Dream: Blending Front and Back Office for Seamless Workforce Efficiency.

A blended workforce involves allocating employees across different functions, such as front-office customer service and back-office operations, based on real-time demand.

Reducing Failure Demand in the Finance Industry: How OPX Is Transforming Operations

Failure demand is the demand generated when a service fails to meet customer expectations, leading to rework, additional queries, or even complaints.

OPX Batch Reporting: Where seamless processing meets insights worth reporting!

One of the biggest hurdles organisations face today is efficiently managing and analysing the mountain of data their workforce and operations generate.

How Business Rules Systems Empower AI-Assisted Decision Making.

In today's competitive business landscape, organisations are continuously seeking ways to enhance back-office productivity through innovative solutions.

Discover Next Level Back-Office Operational Excellence with Custom KPIs.

As the stakes continue to rise in the modern business world, back-office optimisation is no longer a luxury—it's a necessity.

Workflow orchestration is the future!

As competition increases it’s vital to push the boundaries of your internal processes and resources to maximise the potential returns of your company.

Why quality control is critical for operational excellence!

In today’s fast-paced corporate environment, ensuring high-quality service delivery is paramount to maintaining customer satisfaction.

FS Maven Equity Finance invests £750,000 in award-winning workforce management system.

This investment will allow us to make significant enhancements to the OPX platform, expanding its capabilities and integrating cutting-edge AI functionality.

Celebrating success – CMS and The Student Loans Company win partnership award at 2024 Forum Awards.

This recognition underscores our shared commitment to developing industry-leading operational synergies through the utilisation of software.
Edit Content

The 2025 National Insurance Hike: A Cost Crisis for UK Businesses

Change is on the horizon for UK businesses. From April 2025, a National Insurance Contribution (NIC) increase will take effect, raising employer costs and reshaping workforce strategies.

FS Maven Equity Finance invests £750,000 in award-winning workforce management system.

This investment will allow us to make significant enhancements to the OPX platform, expanding its capabilities and integrating cutting-edge AI functionality.

Celebrating success – CMS and The Student Loans Company win partnership award at 2024 Forum Awards.

This recognition underscores our shared commitment to developing industry-leading operational synergies through the utilisation of software.
Edit Content

How Business Rules Systems Empower AI-Assisted Decision Making.

In today's competitive business landscape, organisations are continuously seeking ways to enhance back-office productivity through innovative solutions.

Workflow orchestration is the future!

As competition increases it’s vital to push the boundaries of your internal processes and resources to maximise the potential returns of your company.

FS Maven Equity Finance invests £750,000 in award-winning workforce management system.

This investment will allow us to make significant enhancements to the OPX platform, expanding its capabilities and integrating cutting-edge AI functionality.
Edit Content

Revolutionising Operations with Scriptflow: The Business Wizard Skills Multiplier from OPX.

organisations often struggle to make the most of their Subject Matter Experts (SMEs)—especially during periods of high volume or seasonal spikes.

The 2025 National Insurance Hike: A Cost Crisis for UK Businesses

Change is on the horizon for UK businesses. From April 2025, a National Insurance Contribution (NIC) increase will take effect, raising employer costs and reshaping workforce strategies.

Two Teams, One Dream: Blending Front and Back Office for Seamless Workforce Efficiency.

A blended workforce involves allocating employees across different functions, such as front-office customer service and back-office operations, based on real-time demand.

Reducing Failure Demand in the Finance Industry: How OPX Is Transforming Operations

Failure demand is the demand generated when a service fails to meet customer expectations, leading to rework, additional queries, or even complaints.

OPX Batch Reporting: Where seamless processing meets insights worth reporting!

One of the biggest hurdles organisations face today is efficiently managing and analysing the mountain of data their workforce and operations generate.

Discover Next Level Back-Office Operational Excellence with Custom KPIs.

As the stakes continue to rise in the modern business world, back-office optimisation is no longer a luxury—it's a necessity.

Why quality control is critical for operational excellence!

In today’s fast-paced corporate environment, ensuring high-quality service delivery is paramount to maintaining customer satisfaction.

Celebrating success – CMS and The Student Loans Company win partnership award at 2024 Forum Awards.

This recognition underscores our shared commitment to developing industry-leading operational synergies through the utilisation of software.
Edit Content

Capacity Planning Reimagined: How OCP Builds Smarter, Stronger Teams

Planning managers today face an impossible task: align ever-changing workloads with the right mix of skills, availability, and time—all while juggling tight deadlines and customer expectations.

Revolutionising Operations with Scriptflow: The Business Wizard Skills Multiplier from OPX.

organisations often struggle to make the most of their Subject Matter Experts (SMEs)—especially during periods of high volume or seasonal spikes.

Two Teams, One Dream: Blending Front and Back Office for Seamless Workforce Efficiency.

A blended workforce involves allocating employees across different functions, such as front-office customer service and back-office operations, based on real-time demand.

OPX Batch Reporting: Where seamless processing meets insights worth reporting!

One of the biggest hurdles organisations face today is efficiently managing and analysing the mountain of data their workforce and operations generate.

Workflow orchestration is the future!

As competition increases it’s vital to push the boundaries of your internal processes and resources to maximise the potential returns of your company.

Why quality control is critical for operational excellence!

In today’s fast-paced corporate environment, ensuring high-quality service delivery is paramount to maintaining customer satisfaction.
Edit Content

Capacity Planning Reimagined: How OCP Builds Smarter, Stronger Teams

Planning managers today face an impossible task: align ever-changing workloads with the right mix of skills, availability, and time—all while juggling tight deadlines and customer expectations.

Reducing Failure Demand in the Finance Industry: How OPX Is Transforming Operations

Failure demand is the demand generated when a service fails to meet customer expectations, leading to rework, additional queries, or even complaints.

Discover Next Level Back-Office Operational Excellence with Custom KPIs.

As the stakes continue to rise in the modern business world, back-office optimisation is no longer a luxury—it's a necessity.

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